PRIVACY POLICY
Tagg Technologies
1. We respect your privacy
a. Tagg Technologies respects your right to privacy and is committed to
safeguarding the privacy of our customers and website visitors. We adhere to
the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This policy sets out how we collect and treat your personal information.
2. What is Personal Information
a. Personal Information is information that identifies you or another individual.
Examples of Personal Information include: names, addresses, email
addresses, and phone numbers.
b. This Personal Information is obtained in many ways including by information
you provide to us when signing up to our website, email, your interactions with us,
third parties.
3. Collection of personal information
a. Tagg Technologies will, from time to time, receive and store personal
information you enter onto our website, provided to us directly or given to us
in other forms.
b. You may provide basic information such as your name, phone number,
address and email address to enable us to send information, provide
updates and process your product or service order. We may collect additional
information at other times, including but not limited to, when you provide
feedback, when you provide information about your personal or business
affairs, change your content or email preference, respond to surveys and/or
promotions, provide financial or credit card information, or communicate with
our customer support.
c. Additionally, we may also collect any other information you provide while
interacting with us.
4. How we collect your personal information
a. Tagg Technologies collects personal information from you in a variety of
ways, including when you interact with us electronically or in person, when
you access our website and when we provide our services to you. We may
receive personal information from third parties. If we do, we will protect it as
set out in this Privacy Policy.
5. Use of your personal information
a. Tagg Technologies may use personal information collected from you to
provide you with information, updates and our services. We may also make
you aware of new and additional products, services and opportunities
available to you. We may use your personal information to improve our
products and services and better understand your needs.
b. Tagg Technologies may contact you by a variety of measures including, but
not limited to telephone, email, sms or mail.
6. Why do we collect Personal Information?
a. We collect your Personal Information for the primary purpose of providing our
services to you, providing information to our clients and marketing. We may also use
your Personal Information for secondary purposes closely related to the primary
purpose, in circumstances where you would reasonably expect such use or
disclosure. You may unsubscribe from our mailing/marketing lists at any time by
contacting us in writing.
b. If you choose not to provide us with your Personal Information, features of the
website may become unavailable to you. If you choose not to provide us with your
Personal Information we may not be able to:
i.provide you with the products or services you requested, either to the same
standard, or at all;
ii.provide you with information about services that you may want, including information
about discounts, sales or special promotions; or
iii.change the content of our website to your preferences and your experience of our
website may not be as enjoyable or useful.
c. When we collect Personal Information we will, where appropriate and where
possible, explain to you why we are collecting the information and how we plan to
use it
7. Disclosure of your personal information
a. We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors insofar
as reasonably necessary for the purposes set out in this Policy. Personal
information is only supplied to a third party when it is required for the delivery
of our services.
b. We may from time to time need to disclose personal information to comply
with a legal requirement, such as a law, regulation, court order, subpoena,
warrant, in the course of a legal proceeding or in response to a law
enforcement agency request.
c. We may also use your personal information to protect the copyright,
trademarks, legal rights, property or safety of Tagg Technologies ,
www.kredible.com.au, its customers or third parties.
d. Information that we collect may from time to time be stored, processed in or
transferred between parties located in countries outside of Australia.
e. If there is a change of control in our business or a sale or transfer of
business assets, we reserve the right to transfer to the extent permissible at
law our user databases, together with any personal information and non-
personal information contained in those databases. This information may be
disclosed to a potential purchaser under an agreement to maintain
confidentiality. We would seek to only disclose information in good faith and
where required by any of the above circumstances.
f. By providing us with personal information, you consent to the terms of this
Privacy Policy and the types of disclosure covered by this Policy. Where we
disclose your personal information to third parties, we will request that the
third party follow this Policy regarding handling your personal information.
8. Security of your personal information
a. Tagg Technologies is committed to ensuring that the information you provide
to us is secure. In order to prevent unauthorised access or disclosure, we
have put in place suitable physical, electronic and managerial procedures to
safeguard and secure information and protect it from misuse, interference,
loss and unauthorised access, modification and disclosure.
b. The transmission and exchange of information is carried out at your own risk.
We cannot guarantee the security of any information that you transmit to us,
or receive from us. Although we take measures to safeguard against
unauthorised disclosures of information, we cannot assure you that personal
information that we collect will not be disclosed in a manner that is
inconsistent with this Privacy Policy.
c. The Service may contain links to third-party websites, advertisers and online
services that are not owned or controlled by us. We have no control over,
and assume no responsibility for, such websites and online services. Be
aware when you leave the Service; we suggest you read the terms and
privacy policy of each third-party website and online service that you visit.
9. Access to your personal information
a. You may request details of personal information that we hold about you in
accordance with the provisions of the Privacy Act 1988 (Cth). A small
administrative fee may be payable for the provision of information. If you
would like a copy of the information, which we hold about you or believe that
any information we hold on you is inaccurate, out of date, incomplete,
irrelevant or misleading, please email us at help@kredible.com.au.
b. We reserve the right to refuse to provide you with information that we hold
about you, in certain circumstances set out in the Privacy Act.
10. Complaints about privacy
a. If you have any complaints about our privacy practises, please feel free to
send in details of your complaints to Suite 11/232 Churchill Avenue, Subiaco,
Western Australia, 6008. We take complaints very seriously and will respond
shortly after receiving written notice of your complaint.
11. Changes to Privacy Policy
a. Please be aware that we may change this Privacy Policy in the future. We
may modify this Policy at any time, in our sole discretion and all modifications
will be effective immediately upon our posting of the modifications on our
website or notice board. Please check back from time to time to review our
Privacy Policy.
12. GDPR and CCPA Policy
a. If the European General Data Protection Regulation (GDPR) applies in
respect of any of the personal information we collect from a Member, then
the GDPR Policy will apply to your interactions with that Member.
b. For the purposes of GDPR Policy, we are the ‘controller’.
c. If the California Consumer Protection Act (CCPA) applies in respect of any
personal information we collect from a Member, then the CCPA Policy will apply to
your interactions with that Member.
13. Website
a. When you visit our website
When you come to our website (www.kredible.com.au) we may collect
certain information such as browser type, operating system, website visited
immediately before coming to our site, etc. This information is used in an
aggregated manner to analyse how people use our site, such that we can
improve our service.
b. Cookies
We may from time to time use cookies on our website. Cookies are very
small files which a website uses to identify you when you come back to the
site and to store details about your use of the site. Cookies are not malicious
programs that access or damage your computer. Most web browsers
automatically accept cookies but you can choose to reject cookies by
changing your browser settings. However, this may prevent you from taking
full advantage of our website. Our website may from time to time use cookies
to analyses website traffic and help us provide a better website visitor
experience. In addition, cookies may be used to serve relevant ads to
website visitors through third party services such as Google Adwords. These
ads may appear on this website or other websites you visit.
c. Third party sites
Our site may from time to time have links to other websites not owned or
controlled by us. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or
approval of these websites. Please be aware that Tagg Technologies is not
responsible for the privacy practises of other such websites. We encourage
our users to be aware, when they leave our website, to read the privacy
statements of each and every website that collects personal identifiable
information.
Approved by:
Signature
…………………………………………………………………………………………………………
Full Name: Louis Thomas William Grist
Date: 03/10/2021
GDPR Policy
1. This additional policy only applies to residents of the European Economic Area
(“EEA”). For the purposes of General Data Protection Regulation (EU) 2016/679
(“GDPR”), we are the ‘controller’.
2. “Personal Information” as that term is defined in the Privacy Policy means any
information that can be used to identify you either directly or indirectly and either in
isolation or by combination with other data.
3. If you are a resident in the EEA, you have the following rights in relation to your
Personal Information (where applicable):
1.
a. Access: You may obtain from us a confirmation as to whether or not personal
information concerning you is being processed and to request access to that
personal information. This information includes: the purpose of the
processing, the categories of personal information concerned, and the
recipients to whom the personal information have been or will be disclosed.
This right to access is not absolute, and may be restricted by the rights of
other individuals. An initial copy of your personal information may be
requested free of charge, but further copies or requests will incur a
reasonable fee based on our administrative costs.
b. Rectification: You have the right to correct or complete any inaccurate or
incomplete personal information that we process about you.
c. Deletion: You may request that we delete personal information that we
process about you, but are not under obligation to delete this information if we
have a legal obligation to retain this information or we require the information
to defend or prosecute a legal claim.
d. Portability: Upon request we may provide you with personal information that
we hold about you in a portable, structured, electronic format and to transmit
this data to another data processor.
e. Objection: If you wish to object to processing of your personal information, we
may be required to cease processing your personal information. If you
exercise this right, your personal data may no longer be processed by us. You
may exercise this right by contacting the Privacy Officer.
4. Withdrawing Consent: You have the right to withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of the processing prior to the
withdrawal of consent. You should note that the withdrawal of consent may not affect
our right to use some or all of your personal information in circumstances where your
consent was not required to use such data.
5. You can make a request to exercise any of these rights in relation to your personal
information by sending the request to the Privacy Officer at the contact details
provided in the Privacy Policy.
Approved by:
Signature
…………………………………………………………………………………………………………
Full Name: Louis Thomas William Grist
Date: 03/10/2021
CCPA Policy
This additional policy only applies to residents of the State of California and is adopted to
comply with the California Consumer Privacy Act of 2018 (CCPA). This notice and policy will
apply in relation in respect of any information which is subject to the CCPA and take
precedence over the Privacy Policy to the extent of any inconsistency.
Terms that are defined in the CCPA shall have the same meaning when used in this Policy.
1. Collection, Disclosure or Sale of Personal Information
You have the right to request that we provide you with details of what personal information
we collect, use, disclose and sell about you specifically (“right to know”).
To submit a request to exercise the right to know, please submit an email request to
help@kredible.com.au and include “CCPA Right to Know” in the subject line. In your email,
please specify the details you would like to know, specifying any personal information you
would like to access.
You will be asked to provide sufficient information to verify your identity. The information that
we ask you to provide to verify your identity will depend on your prior interactions with us
and the sensitivity of the personal information at issue. We will respond to your request in
accordance with the CCPA. If we deny your request, we will explain why.
2. Our Personal Information Handling Practices
We have set out below the categories of personal information we have potentially collected
about California residents in the preceding 12 months with reference to the categories of
personal information in California Civil Code § 1798.140 where relevant.
(a) Identifiers: name, address and email address;
(b) Categories listed in the California Customer Records Act (Cal. Civ. Code §
1798.80(e)): telephone number, customer surveys, other personal information
you provide to us from time to time;
(c) Characteristics of protected classifications: age, birth date, gender;
(d) Commercial information: information about the products and services you have
purchased from us or which you have enquired about, together with any
additional information necessary to deliver those products and services or to
respond to your enquiries
(e) Biometric information: none;
(f) Internet or other electronic network activity information, including, but not limited
to, browsing history, search history, and information regarding a consumer’s
interaction with an Internet Web site, application, or advertisement: information
gathered through the use of cookies and other tracking software, information
relating to you that you provide to us directly through our network or indirectly
through use of our network or online presence through our representatives or
otherwise;
(g) Geolocation data: location information;
(h) Audio, electronic, visual, thermal, olfactory, or similar information.
(i) Professional or employment-related information: none.
(j) Education information: none.
(k) Inferences drawn about you by combination of the above information.
3. Our Collection Process
We collect such information from the following categories of sources:
Directly from you (e.g. when you engage with us to use or acquire our products and
services, when you contact or request information from us including via our websites, apps,
online forms and surveys and emails, through your conversations with our staff and our
representatives, when you complete an application or make a listing enquiry, and when you
write to us including via hard copy forms), indirectly from you (e.g. from observing your
actions on our sites using cookies), and from third parties including our service providers,
third party companies such as credit reporting agencies, law enforcement agencies and
other government entities, advertisers, recruitment agencies, contractors and business
partners, and from someone else you use to interact with us (e.g. a real estate agent).
We collect your personal information for the purposes set out in the Privacy Policy.
4. Disclosures
In the preceding 12 months, we disclosed the above categories of personal information to
the following categories of third parties for a business purpose, in some cases as directed by
you: our employees, related bodies corporate, business partnerships and joint venture
entities; our external service providers including without limitation web hosting providers,
advertisers, IT systems administrators, professional advisers such as accountants, solicitors,
business advisors and consultants; our existing or potential agents and/or business partners;
insurers, reinsurers, intermediaries and claims assessors; specific third parties authorised by
you to receive information held by us; the police, any relevant government authority or
enforcement body, or your Internet Service Provider or network administrator, for example, if
we have reason to suspect that you have committed a breach of any of our terms and
conditions, or have otherwise been engaged in any unlawful activity, and we reasonably
believe that disclosure is necessary; and
as otherwise required or permitted by law.
When a business sells your personal information, you have a right to opt out of such sale.
We do not sell, and in the preceding 12 months did not sell, California residents’ personal
information. We do not have actual knowledge that we sell the personal information of
minors under 16 years of age.
5. Requesting Deletion of Personal Information
In addition to other rights you may also request deletion of personal information that we
collect or hold about you. To submit a request to delete personal information, email your
request to help@kredible.com.au and include “CCPA Request to Delete” in the subject line.
Please make sure you specify in your request what personal information you would like to
have deleted.
We may require you to verify your identity prior to deleting any information. Once your
identity is verified, we will respond to your request in accordance with the CCPA. If we deny
your request, we will explain why.
6. Contact
If you have any questions or comments about this policy, our privacy notice, the ways in
which we collect and use your Personal Information, your choices and rights regarding such
use, please do not hesitate to contact us at:
Email: help@kredible.com.au
Approved by:
Signature
…………………………………………………………………………………………………………
Full Name: Louis Thomas William Grist
Date: 03/10/2021
